Privacy Policy
Ocentra Travel & Tourism Effective Date: March 27, 2026
At Ocentra Travel & Tourism, we are committed to serving you with honesty and sincerity. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Umrah, Hajj, and international travel services.
1. Information We Collect
To provide smooth and reliable travel experiences, we collect the following information:
- Personal Identity: Full name, passport details, CNIC, and photographs (required for Visa and Hajj/Umrah processing).
- Contact Information: Phone number, email address, and home address.
- Travel Details: Flight preferences, hotel bookings, and Ziyarat requirements.
2. How We Use Your Data
We use your information strictly for travel-related purposes:
- Processing Visas with relevant government authorities.
- Booking tickets and hotel accommodations.
- Providing real-time support and travel updates during your journey.
- Improving our services based on your feedback.
3. Information Sharing
We do not sell your data. We only share information with trusted third parties necessary for your trip, such as airlines, hotels, and embassy service providers. We handle every detail with professionalism to ensure your journey remains stress-free.
4. Data Security
We take the security of your documents and personal data seriously. We implement physical and electronic safeguards to prevent unauthorized access, ensuring your peace of mind from beginning to end.
5. Your Rights
You have the right to request access to the personal data we hold about you or ask for corrections. If you wish to withdraw your information, please contact our team lead.
Contact Us
If you have any questions regarding your privacy, our team is here to assist you:
- Office: 19-A1 1st Floor, PIA Housing Society, Johar Town, Lahore
- Phone: 0332-7779063 / 0334-7779063
- Email: info@ocentratravelandtourism.com